Shipping policy
🚚 Shipping Policy
All orders qualify for free shipping across India 💛
💳 Payment Options
We offer:
Prepaid (UPI / Cards / Net Banking)
Cash on Delivery (COD)
📦 Cash on Delivery (COD)
COD orders will be confirmed via call/WhatsApp before dispatch
Orders not confirmed may be cancelled automatically
Please ensure availability to receive the order to avoid delays or returns
⏱ Processing Time
Orders are processed within 48 hours after confirmation.
We ship Monday to Saturday (excluding public holidays).
🚛 Shipping Timeline
Domestic (India): 2–10 business days after dispatch
📍 Order Tracking
Once your order is shipped, you will receive a tracking link via Email/WhatsApp.
Please allow 24–48 hours for tracking updates.
⚠️ Delivery Delays
We are not responsible for delays caused by:
Courier partners
Weather conditions
Unforeseen logistical issues
📦 Damaged Packages
If your package arrives damaged:
Please record a 360° unboxing video before opening
Email us at support@dakshayaa.com or WhatsApp support: +91 8848011596
Without proper proof, we will not be able to process a replacement or Dakshayaa Care credit.
🔁 Replacement Policy
If your replacement request is approved under our
The product must be unused
Must be returned in original packaging with tags intact
🚚 Return Shipping Cost
If item is damaged/defective:
Shipping cost will be reimbursed as Dakshayaa store credit (with proof)
For other approved reasons:
Customer will bear the return shipping cost
Once we receive and inspect the product, your replacement or Dakshayaa store credit will be processed.
💛 Final Note
Thank you for taking the time to understand our policies.
Your trust means everything to us.
Happy Shopping ✨