Privacy policy

Last updated: August 15, 2025

This Privacy Policy explains how DAKSHAYAA (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from https://www.dakshayaa.com, in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”) and applicable international privacy regulations such as the GDPR (EU) and CCPA (USA).

1. Information We Collect

We may collect:

• Personal Identification Information – full name, billing and shipping address, phone number, email address.

• Payment Information – payment details processed securely via Cashfree Payments (India) and PayPal (International). We do not store card/banking details.

• Order Details – products purchased, order history, transaction amount/date.

• Technical Information – IP address, browser type/version, device type, pages visited.

2. Purpose of Data Collection

We collect your data to:

• Process and fulfill orders.

• Manage payments via Cashfree Payments and PayPal.

• Provide customer support.

• Send order and shipping updates.

• Comply with legal/tax requirements.

• Improve website performance and user experience.

3. Lawful Basis for Processing

• Contractual Necessity – fulfill orders and services.

• Legitimate Interests – improve services and prevent fraud.

• Legal Obligation – comply with laws/regulations.

• Consent – marketing communications (opt-in only).

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. Data may be shared only with:

• Payment gateways – Cashfree Payments, PayPal.

• Courier/logistics partners – for deliveries.

• Technology service providers – hosting, analytics.

• Legal authorities – if required by law.

5. Data Retention

We retain data as long as needed for its purpose or as required by law. Order-related data may be stored for up to 7 years for accounting/tax compliance.

6. Your Rights Under the DPDP Act

You can:

• Access the personal data we hold.

• Request correction/deletion of data.

• Withdraw consent for marketing.

• Request a portable copy of your data.

Contact us at teamdakshayaa@gmail.com to exercise these rights.

7. Cookies and Tracking

We use cookies to:

• Remember preferences.

• Provide a secure shopping experience.

• Analyse traffic/performance.

You may disable cookies in your browser, but some site functions may be affected.

8. Data Security

We use:

• SSL encryption for all transmissions.

• Secure payment processing via Cashfree Payments and PayPal.

• Restricted data access.

9. International Data Transfers

If you access our site from outside India, your information may be transferred to and processed in countries with different data protection laws. By using our site, you consent to such transfers.

10. Contact Us

DAKSHAYAA

Business Address: YGRA First Lane, Kuravankonam, Trivandrum, Kerala, India. 695 003 

Email: support@dakshayaa.com 

Contact number: +91 8848011596

Website: www.dakshayaa.com